Dual Diagnosis Officer (Ray House)

We welcome applications from people of all backgrounds and are committed to increasing diversity, particularly encouraging candidates from underrepresented groups to apply.

If you’re not sure a role is right for you or feel there may be any perceived barriers to applying, please get in touch, we’d love to have a conversation with you. Email: recruitment@connectionsupport.org.uk or call 07738 104079

Are you passionate about making a difference in reducing homelessness?

Whether it’s due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise. Connection Support believes in a future where people are free from crisis. But for the times when crises do happen, we’ll be there to help every step of the way.

Does this sound like something you want to be a part of?

We are currently recruiting a Specialist Dual Diagnosis Officer to join our brand new Service in Northampton.

About the Service

Ray House provides accommodation, support and advice to adults experiencing homelessness with a history of rough sleeping. The service helps individuals build stability, improve wellbeing and move towards independent living through accommodation-based support and access to specialist services.

The impact you will have

You will play a key role in supporting residents with complex needs, including co-occurring mental health and substance misuse challenges, to achieve greater stability, recovery and independence. Through specialist, trauma-informed support, you will help individuals build resilience, develop practical life skills and access the services needed to sustain accommodation and improve wellbeing.

Using your expertise in dual diagnosis, you will work collaboratively with residents, colleagues and partner agencies to deliver coordinated, person-centred support. Your work will help reduce crisis situations, promote recovery, and create positive, long-term outcomes for individuals with some of the most complex support needs.

Contract Details

Contract: Permanent

Salary: £28,541 - £32,544 per annum, dependent on expereince

Hours: Full-time, 37.5 hours per week

Shift Pattern: Monday – Friday, with some flexibility to work on weekends, evenings and bank holidays to support the needs of the service.

Shift times are currently being finalised and will be confirmed at interview. Typical shifts may include:

• 12.00pm – 20.00pm

Closing Date: Friday 8 May 2026 at 12:00pm
Interview Dates: Between Wednesday 13 May and Monday 18 May 2026

This is an exciting opportunity to join a developing service, with rota patterns designed to support consistency for both staff and residents.

About you

You will be a compassionate and knowledgeable practitioner with experience supporting people with complex needs. You will bring a trauma-informed, person-centred approach and be confident working with individuals experiencing co-occurring mental health and substance misuse challenges.

You will have:

• A relevant qualification in mental health, substance misuse, psychology, social care, counselling or a related field (or equivalent experience).
• Evidence of continued professional development relating to dual diagnosis, addiction or mental health.
• Experience of working with individuals experiencing mental health issues and substance misuse.
• Experience supporting people with multiple and complex needs, including homelessness, trauma or offending history.
• Experience of working in partnership with mental health services, substance misuse providers and other statutory agencies.
• Experience of undertaking risk assessments and developing support plans.
• Knowledge of dual diagnosis and the relationship between mental health and substance misuse.
• Understanding of trauma-informed, psychologically informed and recovery-focused practice.

You will be resilient, empathetic and able to work confidently with individuals presenting with complex needs, while contributing positively to a collaborative and supportive team environment.

What we offer in return

Connection Support is committed to equality of opportunity and to creating a fair and inclusive environment where everyone feels valued and respected.
We welcome applications from people of all backgrounds and strongly encourage candidates from underrepresented groups and those with lived experience to apply.

We have been named one of the UK’s top 10 charities to work for by Best Companies and offer a generous benefits package, including 30 days’ annual leave (pro rata for part time), bank holidays, sick pay, health-related benefits, eco travel incentives, childcare discounts, retail discounts and more.

If you require any adjustments or additional support at any stage of the recruitment process, please don’t hesitate to get in touch, we are happy to discuss your requirements.

Connection Support is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.